HOSPITAL FOOD SERVER

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SINGAPORE JOB VACANCY

HOSPITAL FOOD SERVER

Employer: SODEXO Singapore
Location: Little India, Singapore
Employment Type: Full-Time
Monthly Salary: SGD 2,200 – SGD 2,500

ABOUT THE COMPANY

SODEXO Singapore is one of the world’s leading companies in food services and facilities management, serving hospitals, healthcare institutions, educational establishments, corporate offices, and government organizations. The company is committed to delivering high-quality services that improve the quality of life for patients, customers, and employees.

SODEXO is currently seeking dedicated, responsible, and customer-focused individuals to join its healthcare support services team as a Hospital Food Server. This is an excellent opportunity for candidates who are passionate about customer service and wish to build a long-term career in Singapore’s healthcare industry.

Working in a hospital environment requires professionalism, teamwork, compassion, and attention to detail. Successful candidates will receive structured training and the opportunity to work with experienced healthcare support professionals.

POSITION OVERVIEW

As a Hospital Food Server, you will play an important role in ensuring that patients receive the correct meals according to their dietary requirements and medical conditions. You will work closely with the Kitchen Department, Dietetics Department, nurses, and other healthcare professionals to provide efficient and high-quality meal services.

Besides delivering meals, you will also provide excellent customer service, assist patients with meal-related enquiries, and ensure that every patient enjoys a pleasant dining experience during their stay in the hospital.

JOB RESPONSIBILITIES

The successful candidate will be responsible for, but not limited to, the following duties:

  • Take meal orders from patients accurately.
  • Verify patient information before serving meals.
  • Deliver meals to hospital wards according to scheduled meal times.
  • Ensure every patient receives the correct meal based on dietary instructions.
  • Clear meal trays after patients have finished eating.
  • Maintain cleanliness and hygiene throughout the meal service process.
  • Coordinate with the Kitchen Department regarding meal preparation and delivery.
  • Liaise with the Dietetics Department regarding special diets, food allergies, and meal modifications.
  • Follow all hospital meal service procedures and operational guidelines.
  • Ensure compliance with food safety, hygiene, and infection control standards.
  • Build good relationships with patients through friendly and professional service.
  • Respond to patient enquiries politely and efficiently.
  • Handle complaints and feedback professionally and escalate issues when necessary.
  • Maintain accurate meal service records when required.
  • Achieve departmental service quality standards and Key Performance Indicators (KPI).
  • Attend all required training sessions and refresher courses.
  • Assist in the orientation and training of newly hired employees.
  • Learn and operate the EMOS meal ordering system.
  • Perform administrative duties assigned by supervisors.
  • Support daily operational activities whenever required.
  • Carry out any additional duties assigned by the Management.

WORKING SCHEDULE

  • 6 working days per week.
  • Rotating shift schedule.
  • Morning Shift:
    • 7:00 AM – 3:00 PM
  • Afternoon Shift:
    • 1:00 PM – 9:00 PM
  • Rest day according to company roster.
  • Candidates must be willing to work weekends and public holidays whenever scheduled.

REQUIREMENTS

Applicants should possess the following qualifications:

  • Minimum 2 to 5 years of relevant working experience.
  • Experience in customer service, hospitality, food service, healthcare support, retail, hotels, restaurants, or related industries is preferred.
  • Service-oriented with a positive attitude.
  • Excellent communication and interpersonal skills.
  • Able to communicate effectively with patients, colleagues, and supervisors.
  • Responsible, disciplined, and punctual.
  • Able to work independently with minimum supervision.
  • Strong teamwork skills.
  • Good problem-solving ability.
  • Physically fit and able to stand or walk for long periods.
  • Comfortable working in a hospital environment.
  • Willing to learn new systems and procedures.
  • Able to handle a fast-paced working environment.
  • Professional appearance and good personal hygiene.

IDEAL CANDIDATES

Candidates with experience in the following positions are encouraged to apply:

  • Food Server
  • Waiter / Waitress
  • Restaurant Crew
  • Catering Assistant
  • Kitchen Assistant
  • Food Service Assistant
  • Patient Service Associate
  • Customer Service Officer
  • Hotel Service Staff
  • Hospitality Crew
  • Healthcare Support Staff

Fresh candidates with a strong customer service attitude may also be considered if they are willing to learn.

BENEFITS

Successful candidates may enjoy:

  • Monthly salary of SGD 2,200 – SGD 2,500.
  • Stable full-time employment.
  • Opportunity to work in Singapore’s healthcare sector.
  • Professional training and development.
  • Career advancement opportunities.
  • International working environment.
  • Friendly and supportive management.
  • Valuable healthcare service experience.
  • Safe and professional workplace.
  • Opportunity to develop customer service and communication skills.

WHY JOIN SODEXO?

SODEXO believes that quality service begins with dedicated employees. Every employee plays an important role in improving patients’ daily experience through professional food service and compassionate customer care.

By joining SODEXO Singapore, you will become part of an international organization that values teamwork, respect, integrity, professionalism, and continuous learning.

APPLICATION

Interested candidates are encouraged to submit their application as early as possible. Shortlisted applicants will be contacted for the next stage of the recruitment process.

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To apply for this job please visit jobs.hcmou.com.