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TEMP FRONTLINE CUSTOMER SERVICE
Salary up to SGD $14.50/hour | Fast Shortlisting
Job Information
Position: Temporary Frontline Customer Service
Location: East, Singapore (Multiple Locations Available)
Employment Type: Full-Time | 3-Month Contract
Salary: SGD $14.00–$14.50 per hour
Working Days: Monday to Friday
Working Hours: Office Hours
About the Opportunity
We are currently looking for enthusiastic and customer-focused individuals to join our Frontline Customer Service team on a 3-month contract. This position is ideal for candidates who are looking to gain valuable experience in customer service while working in a professional office environment.
Whether you are a fresh graduate, someone waiting for university admission, between jobs, or simply looking for short-term employment, this opportunity offers a great platform to strengthen your resume and develop practical workplace skills.
Successful candidates will receive training and guidance before starting work, making this role suitable even for applicants without previous customer service experience.
Key Responsibilities
As a Frontline Customer Service Representative, you will be responsible for creating a positive experience for customers visiting the service centre. Your daily duties may include:
- Welcome and assist walk-in customers professionally.
- Attend to customer enquiries and provide accurate information.
- Guide customers through service procedures when required.
- Distribute welcome kits, setup kits, jackets, bags and other assigned materials.
- Ensure all distributed items are properly recorded.
- Monitor inventory levels and report when stock requires replenishment.
- Organise and maintain storage areas for customer kits.
- Assist customers with new account registrations and sign-up procedures.
- Verify customer information before submission.
- Support basic administrative and documentation duties.
- Maintain accurate records and filing of documents.
- Coordinate with internal departments regarding customer requests.
- Follow company policies and standard operating procedures.
- Ensure customer issues are handled professionally and efficiently.
- Maintain cleanliness and organisation of the customer service area.
- Perform other customer service and administrative duties assigned by supervisors.
Requirements
Candidates should possess the following qualities:
- Good communication and interpersonal skills.
- Customer-oriented with a positive attitude.
- Friendly, approachable and professional.
- Responsible and able to work independently.
- Able to work well in a team environment.
- Basic computer knowledge is preferred.
- Willing to learn and adapt to new procedures.
- Comfortable interacting with members of the public.
- Able to commit to the full 3-month contract.
- Punctual, reliable and detail-oriented.
No prior experience is required as comprehensive training will be provided before work begins.
Who Should Apply
This role is suitable for:
- Fresh graduates.
- Candidates seeking temporary employment.
- Individuals looking to gain office and customer service experience.
- Applicants waiting for permanent employment.
- Candidates returning to the workforce.
- Job seekers interested in improving their communication and administrative skills.
Applicants with previous experience in retail, hospitality, customer service, administration or reception are encouraged to apply, although experience is not mandatory.
Benefits
Joining our team offers a range of benefits, including:
- Competitive hourly salary of SGD $14.00–$14.50.
- Monday to Friday work schedule.
- Office hours with a good work-life balance.
- Professional office working environment.
- Casual dress code.
- Structured on-the-job training.
- Friendly and supportive colleagues.
- Opportunity to develop customer service skills.
- Valuable office administration experience.
- Resume and portfolio enhancement.
- Exposure to a professional corporate environment.
- Fast recruitment process.
- Immediate vacancies available.
Why Join Us?
This is more than just a temporary role. It provides an opportunity to gain practical work experience with a reputable organisation while building confidence in customer service, communication, and administrative tasks. The experience gained can be valuable for future career opportunities across customer service, administration, banking, healthcare, retail, hospitality and many other industries.
If you are motivated, enjoy interacting with people, and are looking for a stable short-term opportunity with competitive pay, we would like to hear from you.
Application Process
Applications are reviewed on an ongoing basis. Shortlisted candidates will be contacted promptly for the next stage of the recruitment process.
As vacancies are limited, early applications are highly encouraged.
Apply Now
WhatsApp: 6564160532
To apply for this job please visit jobs.hcmou.com.