CLINIC ASSISTANT

WE ARE HIRING – CLINIC ASSISTANT

Immediate Hiring | Permanent Part-Time

Location: Toa Payoh & Other Locations, Singapore
Employment Type: Permanent Part-Time
Salary: $15/Hour
Working Schedule: Monday – Saturday | 9:00 AM – 12:30 PM

We are currently looking for responsible, customer-focused, and enthusiastic individuals to join our healthcare team as a Clinic Assistant. This is an excellent opportunity for candidates who are seeking a stable part-time position in a professional healthcare environment. Whether you have previous experience working in a clinic, hospital, or customer service role, or you are looking to begin a career in the healthcare industry, we welcome your application. Comprehensive on-the-job training will be provided for suitable candidates.

As a Clinic Assistant, you will play an important role in ensuring the smooth daily operation of the clinic while delivering excellent service to patients. You will be the first point of contact for patients and visitors, providing professional assistance and ensuring a positive experience throughout their visit.

Key Responsibilities

• Welcome patients and visitors in a friendly, professional, and courteous manner.
• Register new and returning patients accurately using the clinic management system.
• Verify patients’ personal information and ensure medical records are updated.
• Schedule, confirm, reschedule, and manage patient appointments efficiently.
• Answer incoming phone calls and respond to enquiries regarding appointments, clinic services, and general information.
• Coordinate referral appointments with hospitals, specialists, and healthcare institutions.
• Process medical insurance claims in accordance with clinic procedures and insurance requirements.
• Prepare tax invoices, receipts, and billing documents accurately.
• Collect payments through cash, NETS, credit cards, or other approved payment methods.
• Perform cashiering duties and ensure accurate daily payment reconciliation.
• Maintain confidentiality of patient records and comply with data protection policies.
• Assist doctors and nurses with administrative support before, during, and after consultations when required.
• Prepare patient files, medical documents, referral letters, and supporting paperwork.
• Update patient information and enter data accurately into electronic medical record systems.
• Handle filing, scanning, photocopying, printing, and document management.
• Monitor clinic inventory and ensure adequate stock levels of medical supplies, stationery, and consumables.
• Coordinate with suppliers regarding stock replenishment when necessary.
• Ensure the reception area, waiting area, and administrative workspace remain clean, organized, and presentable.
• Liaise with patients, healthcare professionals, insurance companies, and external service providers professionally.
• Assist with daily opening and closing procedures of the clinic.
• Support the medical team with general administrative duties to ensure efficient clinic operations.
• Perform any additional duties assigned by the Clinic Manager or Supervisor.

Requirements

• Minimum secondary education or equivalent qualification.
• Previous experience in a clinic, hospital, healthcare facility, or customer service role is an advantage but not mandatory.
• Candidates without experience are encouraged to apply as training will be provided.
• Good communication and interpersonal skills.
• Pleasant personality with a positive attitude and professional appearance.
• Customer service-oriented with the ability to communicate effectively with patients of different backgrounds.
• Able to work independently as well as collaboratively within a team.
• Responsible, reliable, organized, and attentive to detail.
• Able to multitask and prioritize work efficiently in a fast-paced environment.
• Basic computer literacy and familiarity with Microsoft Office applications.
• Willingness to learn new systems and clinic procedures.
• Punctual with a strong sense of responsibility and commitment.
• Able to maintain patient confidentiality and demonstrate professionalism at all times.

Why Join Our Team?

• Attractive hourly salary of $15 per hour.
• Permanent part-time employment with stable working hours.
• Morning working schedule that allows for better work-life balance.
• Opportunity to gain valuable experience in the healthcare industry.
• Comprehensive on-the-job training and guidance provided.
• Friendly, supportive, and professional working environment.
• Opportunity to develop customer service, administrative, and healthcare-related skills.
• Exposure to clinic operations and medical administration.
• Immediate interview and fast hiring process.
• Opportunity to work with an experienced healthcare team dedicated to providing quality patient care.

If you are passionate about providing excellent customer service, enjoy working in a healthcare environment, and are looking for a rewarding part-time opportunity, we encourage you to submit your application today.

Apply Now

WhatsApp: +65 9635 9857