BOOKSTORE RETAIL ASSISTANTS

WE ARE HIRING – PERMANENT BOOKSTORE RETAIL ASSISTANTS (ISLANDWIDE)

Join Our Team

We are currently seeking motivated, enthusiastic, and customer-oriented individuals to join one of Singapore’s established bookstore retail chains. If you are passionate about delivering excellent customer service, enjoy working in a retail environment, and are looking for a stable long-term career with opportunities for growth and development, we encourage you to apply.

This is a permanent full-time opportunity suitable for individuals with previous retail experience who are looking to build a rewarding career in the retail industry. Successful candidates will have the opportunity to work in a professional environment while gaining valuable experience in customer service, sales operations, merchandising, inventory management, and retail administration.

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Position:
Permanent Bookstore Retail Assistant

Location:
Islandwide, Singapore

Employment Type:
Permanent
Full-Time

Monthly Salary:
$2,200 – $2,800
(Salary will be commensurate with qualifications, experience, and assigned position.)

Working Schedule:
Minimum 5 working days per week

Working Days:
Monday to Sunday
Rostered schedule

Working Hours:
10:30 AM – 9:45 PM
Shift timings will be assigned according to the company’s operational roster.

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Available Positions

Head of Department

The Head of Department will be responsible for overseeing daily departmental operations, supervising team members, ensuring sales targets are achieved, maintaining inventory accuracy, managing merchandising standards, and delivering exceptional customer service while ensuring smooth store operations.

Assistant Retail Manager

The Assistant Retail Manager will assist the Retail Manager in supervising employees, coordinating daily operational activities, monitoring store performance, supporting sales initiatives, handling customer concerns, and ensuring company policies and procedures are followed.

Cashier

Cashiers will be responsible for handling customer transactions efficiently and accurately, processing various payment methods, issuing receipts, balancing cash collections, maintaining accuracy in financial transactions, and providing professional customer service throughout the checkout process.

Retail Assistant

Retail Assistants will assist customers with product enquiries, maintain store cleanliness, replenish merchandise, organize displays, perform stock replenishment, support inventory management, and contribute to an enjoyable shopping experience for customers.

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Key Responsibilities

Provide outstanding customer service by greeting every customer in a friendly, professional, and approachable manner.

Assist customers in locating books, educational materials, stationery, gifts, magazines, office supplies, and other merchandise available in the store.

Recommend suitable products based on customers’ preferences and requirements while maintaining excellent service standards.

Ensure customers receive prompt assistance and accurate information regarding products, promotions, membership programs, and store services.

Maintain a positive shopping experience by responding to customer enquiries politely and resolving concerns whenever possible.

Handle cashiering duties accurately using the Point-of-Sale (POS) system.

Process cash, NETS, credit card, debit card, digital payment, vouchers, and other approved payment methods according to company procedures.

Issue receipts, process exchanges or refunds where applicable, and ensure all financial transactions are recorded accurately.

Receive incoming stock deliveries from suppliers and distribution centres.

Inspect incoming merchandise to ensure quantity and quality meet company requirements.

Sort, unpack, label, and price products before placing them on the sales floor.

Arrange books, stationery, gifts, and merchandise according to merchandising guidelines to create an attractive shopping environment.

Ensure all shelves, promotional displays, and product sections remain fully stocked, organised, and presentable throughout operating hours.

Monitor inventory levels and report low-stock items to supervisors.

Participate in regular stock counts, inventory audits, and stock reconciliation exercises.

Assist in transferring stock between departments or stores when required.

Maintain cleanliness throughout the sales floor, cashier counter, storage area, shelves, display units, and staff areas.

Ensure products are displayed neatly and safely while complying with company merchandising standards.

Support promotional campaigns, seasonal displays, and special marketing events organised by the company.

Monitor product pricing and ensure promotional labels and signage are updated accurately.

Assist with administrative duties including filing documents, updating records, preparing reports, maintaining inventory documentation, and supporting store administration.

Communicate effectively with supervisors and colleagues to ensure smooth daily operations.

Follow company operational procedures, workplace safety regulations, and customer service standards at all times.

Assist with opening and closing store procedures according to company guidelines.

Perform additional operational duties assigned by supervisors or management whenever required.

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Requirements

Singapore Citizens only.

Previous experience in retail, customer service, cashiering, sales, or hospitality will be an advantage.

Candidates with supervisory or leadership experience are encouraged to apply for senior positions.

Possess strong communication and interpersonal skills.

Customer-focused with a friendly and professional attitude.

Able to communicate confidently with customers from different backgrounds.

Responsible, punctual, reliable, and committed to delivering quality service.

Able to work independently with minimal supervision as well as collaboratively within a team.

Good organisational skills and attention to detail.

Comfortable standing and walking for extended periods during operating hours.

Able to carry out light physical duties such as unpacking cartons, replenishing shelves, and organising merchandise.

Willing to work rotating shifts, weekends, and public holidays according to operational requirements.

Able to adapt to a fast-paced retail environment.

Positive learning attitude and willingness to take on new responsibilities.

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Why Join Us

Permanent full-time employment with long-term career stability.

Competitive monthly salary package.

Structured career progression opportunities.

Comprehensive on-the-job training.

Supportive supervisors and collaborative working environment.

Exposure to one of Singapore’s leading bookstore retail operations.

Opportunity to develop professional skills in customer service, merchandising, inventory management, retail operations, leadership, and store administration.

Gain valuable experience working with a wide range of books, educational materials, stationery products, and lifestyle merchandise.

Build a rewarding long-term career within the retail industry.

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Who Should Apply

Individuals looking for stable long-term employment.

Candidates interested in building a career within the retail industry.

Applicants with retail or customer service experience.

Candidates who enjoy interacting with customers and providing excellent service.

Individuals who are organised, dependable, and enjoy working in a team environment.

Applicants who are willing to learn and grow within the organisation.

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Application Information

Interested applicants are invited to apply immediately.

Quote:
BOOK.SUPER

WhatsApp:
8044 6096

Only shortlisted candidates will be contacted for an interview.

Apply today to begin your career with one of Singapore’s established bookstore retail teams.