CLINIC ASSISTANT ISLANDWIDE

SINGAPORE JOB VACANCY

CLINIC ASSISTANT / PATIENT SERVICE ASSOCIATE / CALL CENTRE

Location: Islandwide, Singapore
Salary: $2,500 – $3,200 per month
Employment Type: Full-Time, Contract
Working Schedule: 5.5 Days per Week

Are you looking for a full-time opportunity in the healthcare sector in Singapore? A clinic assistant, patient service associate and call centre position is available for candidates who are interested in patient service, clinic administration and healthcare support.

This role involves working closely with patients and assisting with various front-line and administrative tasks. The successful candidate will be responsible for patient registration, appointment coordination, billing and payment collection, as well as supporting patients before their physical examinations.

JOB RESPONSIBILITIES

• Register patients and assist with the patient registration process.

• Attend to patients’ enquiries and provide assistance regarding appointments, clinic services and other general matters.

• Schedule appointments for patients and coordinate multiple appointments when required.

• Assist patients in arranging and managing their appointments to ensure the relevant schedules are properly coordinated.

• Handle billing-related processes and assist with payment collection.

• Ensure billing and payment information is handled accurately according to the clinic’s procedures.

• Prepare patients for physical examinations and provide the necessary assistance before the examination.

• Record patients’ height and weight measurements as part of the examination preparation process.

• Provide general administrative and operational support to the clinic team.

• Assist with daily patient service operations and ensure patients receive proper assistance.

• Handle other duties and responsibilities that may be assigned by the supervisor or management from time to time.

REQUIREMENTS

• GCE O Level / N Level or NITEC / Higher NITEC qualification.

• Candidates with previous dental or healthcare experience will have an advantage.

• Candidates should be comfortable interacting with patients and members of the public.

• Good communication and interpersonal skills are preferred for this patient-facing position.

• Able to perform administrative duties and handle patient-related information responsibly.

• Able to work in a busy healthcare environment and manage multiple tasks when required.

• Willing to work evenings, weekends and other shifts when required by operational needs.

• Responsible, organised, service-oriented and willing to learn.

• Candidates interested in developing experience in healthcare administration and patient service are encouraged to apply.

JOB HIGHLIGHTS

• Salary range of $2,500 to $3,200 per month.

• Full-time contract employment.

• 5.5-day working week.

• Islandwide locations in Singapore.

• Opportunity to gain experience in the healthcare and clinic environment.

• Exposure to patient registration, appointment coordination, billing and administrative operations.

• Suitable for candidates interested in clinic assistant, patient service, healthcare administration or call centre-related positions.

ABOUT THE ROLE

As a Clinic Assistant / Patient Service Associate, you will play an important role in supporting the day-to-day operations of the clinic. You will be one of the first points of contact for patients and will assist them throughout the registration and appointment process.

The position requires candidates who are comfortable communicating with patients, handling administrative tasks and following established procedures. Attention to detail is important when handling appointments, billing information and patient records.

The role may also involve working during evenings or weekends depending on the clinic’s operational requirements. Candidates should therefore be flexible with their working schedule.

This opportunity is suitable for individuals who want to gain practical experience in Singapore’s healthcare sector and develop skills in customer service, clinic administration and patient coordination.

HOW TO APPLY

Interested candidates are invited to submit their updated resume directly to:

jalenetan@recruitexpress.com.sg

Please include your relevant qualifications, previous work experience and contact details in your resume.

Consultant: Jalene Tan
Consultant Registration No.: R26160390

Recruit Express Pte Ltd
EA Licence: 99C4599
UEN / BRN: 199601303W

Candidates who meet the requirements are encouraged to apply early. Shortlisted applicants will be contacted for further discussion and the next stage of the recruitment process.