CUSTOMER SERVICE OFFICER – HEALTHCARE

SINGAPORE JOB VACANCY

CUSTOMER SERVICE OFFICER – HEALTHCARE

Location: Novena MRT, Singapore
Salary: $2,500 – $2,800 per month
Employment Type: Contract
Work Schedule: Shift Work
Minimum Commitment: 1 Year

NO EXPERIENCE? DON’T WORRY.

A healthcare organisation in Novena is looking for Customer Service Officers to join its team. This is a good opportunity for candidates who are interested in entering the healthcare industry and developing their customer service and administrative skills.

Previous healthcare experience is not required. Training will be provided, and healthcare professionals will be available to guide new staff during the onboarding and training process.

FAST SHORTLISTING.

POSITION OVERVIEW

As a Customer Service Officer, you will be responsible for providing frontline customer service and administrative support in a healthcare environment. You will interact with patients, assist with registration and administrative matters, and support the daily operations of the healthcare facility.

The role requires good communication skills, attention to detail, patience and the ability to work in a fast-paced environment.

JOB RESPONSIBILITIES

Patient Registration and Administration

• Manage patient registration and related administrative processes.
• Assist with patient admissions and discharges.
• Verify patient information and ensure records are accurate and properly maintained.
• Update patient records and documentation when required.
• Assist patients with general administrative enquiries.
• Ensure documents are handled accurately and according to workplace procedures.

Billing and Payment Support

• Handle billing-related administrative duties.
• Assist with payment collections.
• Support insurance claim-related matters.
• Provide information and assistance regarding healthcare financing schemes.
• Attend to general enquiries related to payments, billing and financial arrangements.
• Provide appropriate information to patients and direct complex matters to the relevant department when necessary.

Patient and Customer Service

• Provide professional frontline customer service to patients and visitors.
• Attend to patient enquiries in a polite and professional manner.
• Assist patients with their requests and direct them to the appropriate department.
• Handle medical report requests.
• Provide accurate information and assistance based on established procedures.
• Maintain a professional attitude when dealing with different types of patients and situations.
• Support a positive patient experience throughout the registration and administrative process.

Administrative Responsibilities

• Manage emails and general correspondence.
• Perform data entry and administrative documentation.
• Prepare reports when required.
• Assist with inventory control and stock-related administrative duties.
• Maintain proper records and documentation.
• Perform other administrative duties assigned by the supervisor or management.

JOB REQUIREMENTS

• No previous healthcare experience is required.
• Training will be provided.
• Candidates must be able to commit for at least 1 year.
• Comfortable working on shift schedules.
• Comfortable working in the healthcare sector.
• Able to work in a fast-paced environment.
• Good communication and interpersonal skills.
• Able to interact professionally with patients, visitors and colleagues.
• Responsible and detail-oriented.
• Willing to learn healthcare administrative procedures.
• Passionate or genuinely interested in working in the healthcare industry.

WHO SHOULD APPLY?

This position may be suitable for candidates who are looking to gain experience in the healthcare sector, especially those with customer service, administrative, retail, hospitality or other service-related experience.

Candidates without direct healthcare experience are encouraged to apply because training and guidance will be provided.

If you are comfortable communicating with people, willing to learn, able to work shifts and can commit for at least one year, this could be an opportunity to develop valuable experience in a professional healthcare environment.

KEY INFORMATION

Position: Customer Service Officer
Industry: Healthcare
Location: Novena MRT
Salary: $2,500 – $2,800/month
Employment: Contract
Work Arrangement: Shift Work
Commitment: Minimum 1 Year
Experience: No healthcare experience required
Training: Provided

APPLICATION PROCESS

Interested applicants may contact the recruiter via WhatsApp at:

88921102

Please indicate:

“1 year PSA”

Please send the following information:

Name:
Mobile Number:
Where You Stay:
Highest Qualification:
Availability:

Providing complete information will help the recruitment team assess your application and contact suitable candidates for the next stage of the recruitment process.

IMPORTANT NOTICE

Only shortlisted candidates will be notified.

Applicants who do not possess the necessary experience or qualifications may still be considered based on individual merits and may be contacted for other suitable opportunities.

SCAM PREVENTION NOTICE

JobStudio will not solicit money from applicants, request applicants to use their bank account for business purposes, or ask applicants to transfer money to any individual or third party.

Please be aware of scams involving individuals impersonating JobStudio or its employees. If you receive any suspicious request, contact the company’s office directly for verification.

ABOUT THE EMPLOYER

JOBSTUDIO PTE. LTD.

BRN/UEN: 201021424D
EA License No.: 10C4754
EA Personnel No.: R1660254
EA Personnel Name: Von Looi

CUSTOMER SERVICE OFFICER – HEALTHCARE

For candidates looking for a structured opportunity in the healthcare sector, this role offers the chance to gain practical experience in patient service, healthcare administration, billing support and frontline operations.

Location: Novena MRT
Salary: $2,500 – $2,800/month
Contract Position
Shift Work
Minimum 1-Year Commitment
No Healthcare Experience Required
Training Provided

Interested candidates can WhatsApp 88921102 and indicate:

“1 year PSA”