HOSPITAL PATIENT ACCOUNT OFFICER (1-YEAR CONTRACT)

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URGENT HIRING – HOSPITAL PATIENT ACCOUNT OFFICER (1-YEAR CONTRACT)

Location: Orchard, Singapore

Employment Type: Contract (1 Year)

Salary: SGD $2,500 – $2,800 per month

Work Schedule

  • 5-Day Work Week
  • Total Working Hours: 42 Hours Per Week

Working Hours
Monday – Friday
8:00 AM – 6:00 PM

Saturday, Sunday & Public Holidays
8:00 AM – 2:00 PM / 4:00 PM / 5:00 PM (Based on Duty Roster)

About the Position

A reputable healthcare institution in Singapore is looking for motivated and responsible individuals to join the team as a Hospital Patient Account Officer. This position is ideal for candidates who are interested in hospital administration, finance, customer service, and healthcare support.

As a Patient Account Officer, you will become an important part of the hospital’s finance and patient services department. Your primary responsibility is to ensure patients receive accurate billing information while providing professional assistance during admission and discharge processes.

This role offers excellent exposure to Singapore’s healthcare industry and provides valuable experience for individuals seeking long-term career growth in hospital operations and healthcare administration.

Key Responsibilities

Your daily duties will include but are not limited to:

  • Perform patient billing and cashiering duties accurately.
  • Prepare hospital bills for patients upon discharge.
  • Present bills to patients at their bedside for payment collection.
  • Ensure all medical charges are processed correctly before payment.
  • Verify doctors’ consultation fees, treatment charges, medication fees and other hospital services.
  • Ensure every patient’s bill is complete, accurate and submitted on time.
  • Process payments using approved payment methods.
  • Issue official payment receipts.
  • Explain billing details clearly and professionally to patients and family members.
  • Handle billing enquiries with patience and professionalism.
  • Investigate billing discrepancies and resolve payment disputes.
  • Liaise with doctors, nurses and various hospital departments regarding billing matters.
  • Apply approved discounts according to hospital policies.
  • Prepare supporting documents for discounts and billing adjustments.
  • Update patient account records in the hospital system.
  • Handle billing-related emails from patients and internal departments.
  • Answer incoming telephone enquiries regarding patient accounts.
  • Maintain accurate financial records and documentation.
  • Ensure confidential patient information is protected at all times.
  • Follow hospital financial procedures and compliance requirements.
  • Provide excellent customer service while maintaining professionalism.
  • Assist supervisors with administrative duties whenever required.
  • Support the finance department during busy operational periods.
  • Ensure daily billing transactions are completed within required timelines.
  • Maintain a high level of accuracy in every financial transaction.

Requirements

Applicants should meet the following requirements:

  • Minimum NITEC, Diploma or Bachelor’s Degree in any discipline.
  • Fresh graduates are encouraged to apply.
  • Previous administrative or customer service experience will be an advantage but is not compulsory.
  • Good verbal and written communication skills.
  • Good interpersonal skills with a positive attitude.
  • Comfortable interacting with patients from different backgrounds.
  • Able to communicate professionally and courteously.
  • Basic computer literacy.
  • Familiar with Microsoft Word, Excel and Outlook.
  • Strong organisational skills.
  • Good attention to detail.
  • Responsible and trustworthy.
  • Able to maintain confidentiality of patient information.
  • Able to multitask in a fast-paced environment.
  • Willing to learn hospital billing procedures.
  • Able to work independently with minimal supervision.
  • Able to work well in a team.
  • Comfortable working on rotating schedules.
  • Able to work weekends and public holidays when rostered.
  • Good time management skills.
  • Strong problem-solving abilities.
  • Customer-oriented mindset.
  • Professional appearance and attitude.

What You Will Gain

Working in this position allows you to:

  • Gain valuable experience in Singapore’s healthcare industry.
  • Develop professional administrative and financial skills.
  • Learn hospital billing systems and patient account management.
  • Improve communication and customer service abilities.
  • Work alongside experienced healthcare professionals.
  • Build experience in hospital operations.
  • Enhance your resume with recognised healthcare experience.
  • Enjoy a structured working schedule.
  • Receive a competitive monthly salary.
  • Work in a professional and supportive environment.
  • Expand career opportunities within healthcare administration.

Why Join This Opportunity?

  • Competitive salary of SGD $2,500–$2,800 per month.
  • Stable 1-year contract.
  • 5-day work week.
  • Professional working environment.
  • Opportunity to build valuable healthcare experience.
  • Suitable for fresh graduates and experienced candidates.
  • Career development opportunities for high-performing employees.
  • Exposure to one of Singapore’s leading healthcare environments.
  • Excellent opportunity to develop administrative, finance and customer service skills.

Ideal Candidate

This role is suitable for individuals who:

  • Enjoy helping people.
  • Like administrative and office-based work.
  • Have strong communication skills.
  • Are careful when handling financial transactions.
  • Can work under pressure while maintaining accuracy.
  • Are willing to learn and continuously improve.
  • Want to build a long-term career in healthcare administration.
  • Enjoy working in a structured and professional environment.

If you are looking for a stable position with competitive salary, valuable healthcare experience and excellent career exposure, this opportunity could be the right fit for you.

Apply today and take the next step towards building your career in Singapore’s healthcare industry.

Apply Now

WhatsApp:
https://wa.me/6567326006

To apply for this job please visit jobs.hcmou.com.