NOW HIRING – LUXURY HOTEL DOOR PERSON (PART-TIME | LONG-TERM | PERMANENT)

Join one of Singapore’s prestigious luxury hotels and become part of a professional hospitality team dedicated to delivering world-class service. This is an excellent opportunity for individuals who enjoy interacting with people, have a positive attitude, and are passionate about creating exceptional guest experiences.

As a Hotel Door Person, you will be one of the very first team members guests meet when they arrive at the hotel. Your professionalism, friendliness, and attention to detail will help create an outstanding first impression for every guest. Whether welcoming international travelers, business executives, tourists, or families, your role is essential in ensuring that every visitor feels valued, respected, and well cared for from the moment they arrive.

If you are looking for a stable long-term part-time opportunity with competitive hourly pay, flexible scheduling, complimentary staff meals, and the chance to work in a premium hospitality environment, we encourage you to apply today.

Position Details

Position: Hotel Door Person

Employment Type: Part-Time

Job Nature: Long-Term Permanent Position

Industry: Luxury Hospitality

Location: Central Region, Singapore

Salary: SGD $14–$16 per hour

Potential Earnings: Up to SGD $144 per shift, depending on the assigned working hours.

Working Schedule

Multiple shift timings are available based on operational requirements:

• 7:12 AM – 3:12 PM
• 7:12 AM – 5:00 PM
• 10:00 AM – 8:00 PM
• 12:42 PM – 10:30 PM

Applicants must be able to commit to a minimum of four working days every week.

Availability for at least one weekend shift every week is compulsory, with Sunday availability being highly preferred due to operational needs.

Shift assignments will be scheduled according to business requirements, manpower planning, and hotel operations.

About the Role

The Hotel Door Person serves as the hotel’s ambassador at the main entrance and is responsible for ensuring every guest receives a warm, courteous, and professional welcome. This position requires excellent interpersonal skills, confidence, and the ability to communicate effectively with guests from different countries and cultural backgrounds.

You will work closely with Concierge, Front Office, Bell Service, Guest Relations, Security, and other operational departments to provide seamless arrival and departure experiences. Your ability to anticipate guest needs, offer assistance proactively, and maintain exceptional service standards will contribute significantly to the hotel’s reputation for excellence.

Every interaction matters. A simple greeting, a warm smile, or offering assistance at the right moment can make a lasting impression on guests and enhance their overall hotel experience.

Key Responsibilities

The successful candidate will be responsible for a wide range of guest service duties, including but not limited to:

• Welcome every guest with a warm, genuine, and professional greeting.
• Open entrance and exit doors for arriving and departing guests.
• Maintain a welcoming and approachable presence at the hotel entrance.
• Assist guests entering and leaving the hotel safely and comfortably.
• Provide directions within the hotel, including guest rooms, restaurants, meeting facilities, event venues, recreational areas, and other amenities.
• Share accurate information regarding hotel services, facilities, operating hours, transportation options, and nearby attractions.
• Recommend shopping destinations, restaurants, entertainment venues, and places of interest around Singapore whenever appropriate.
• Assist guests with arranging transportation, including taxis and private-hire vehicles when required.
• Coordinate with Concierge and Bell Service staff to ensure smooth luggage handling and guest arrivals.
• Work closely with the Front Office team to support efficient guest check-in and check-out operations.
• Observe guest arrivals and proactively offer assistance whenever necessary.
• Provide additional care and support to elderly guests, families with young children, pregnant guests, and guests with mobility needs.
• Maintain awareness of the entrance area to ensure cleanliness, safety, and smooth pedestrian traffic.
• Help manage guest flow during busy periods, peak check-in hours, conferences, weddings, and hotel events.
• Respond professionally to guest enquiries and requests.
• Escalate guest concerns promptly to the appropriate department whenever necessary.
• Maintain excellent grooming, posture, and professional conduct throughout every shift.
• Demonstrate outstanding customer service and hospitality at all times.
• Protect guest privacy and confidentiality.
• Follow all hotel operational procedures, service standards, workplace safety regulations, and company policies.
• Cooperate with supervisors and colleagues to maintain smooth daily hotel operations.
• Perform any additional guest service duties assigned by management.

Candidate Requirements

We welcome enthusiastic and service-oriented individuals who are committed to delivering exceptional hospitality experiences.

Applicants should possess the following qualities:

• Minimum commitment of four working days per week.
• Must be available for at least one weekend shift every week.
• Comfortable working rotating shifts.
• Friendly, approachable, and confident personality.
• Strong customer service mindset.
• Excellent communication and interpersonal skills.
• Positive attitude with a willingness to learn.
• Reliable, punctual, and responsible.
• Professional appearance with good personal grooming.
• Able to stand and walk for extended periods during working hours.
• Able to work effectively in a fast-paced hospitality environment.
• Comfortable interacting with guests from different countries and cultures.
• Team player with strong cooperation skills.
• Able to remain calm and professional during busy operational periods.

Previous experience in hospitality, hotels, tourism, customer service, retail, aviation, concierge services, or luxury service environments will be an advantage. However, candidates with no prior experience who possess a positive attitude, excellent communication skills, and a willingness to learn are also encouraged to apply, as training will be provided where required.

What We Offer

This position offers a rewarding opportunity to build valuable experience within Singapore’s renowned hospitality industry while enjoying attractive employment benefits.

Employees can expect:

• Competitive hourly salary of SGD $14–$16.
• Opportunity to earn up to SGD $144 per shift.
• Complimentary staff meal provided during every working shift.
• Stable long-term part-time employment.
• Permanent work opportunity.
• Flexible scheduling based on operational requirements.
• Exposure to a prestigious luxury hotel environment.
• Professional and supportive working culture.
• Opportunity to interact with international guests from around the world.
• Valuable hospitality and customer service experience.
• Career development opportunities within the hospitality industry.
• Safe, professional, and inclusive workplace.
• Experience working alongside experienced hotel professionals.

Dress Code

To maintain the hotel’s professional image, successful applicants are required to provide and wear the following during every shift:

• Black formal trousers
• Black leather shoes
• Black socks

All employees are expected to maintain excellent personal hygiene, professional grooming standards, and a polished appearance throughout their working hours.

Why Join Our Team?

Working as a Hotel Door Person offers much more than simply opening doors for guests. You become an important representative of the hotel’s commitment to exceptional hospitality. Every greeting, every smile, and every interaction contributes to creating memorable experiences for guests from around the world.

This role is ideal for individuals seeking long-term part-time employment in a prestigious hospitality environment while developing valuable customer service, communication, and interpersonal skills that are highly sought after across the hospitality, tourism, aviation, retail, and service industries.

Whether you are a student, a career switcher, someone looking for additional income, or an individual interested in building a future within Singapore’s hospitality sector, this opportunity provides a stable, rewarding, and professional working environment where your contribution will be valued.

Apply now and become part of a luxury hotel team dedicated to delivering outstanding service and unforgettable guest experiences every single day.

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