PHARMACY RETAIL

URGENT HIRING – PHARMACY RETAIL ASSOCIATE / SUPPLEMENT PROMOTER
Location: Islandwide, Singapore
Employment Type: Permanent | Full-Time
Working Schedule: 5-Day Work Week (Retail Shift System)
Salary Package: Basic $3,000 + $250 AWS + Performance Incentives + Staff Benefits

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ABOUT THE COMPANY AND ROLE

We are a well-established pharmacy and healthcare retail organization operating across multiple locations in Singapore. As part of our continued expansion, we are seeking dedicated and service-oriented individuals to join our retail team.

This position is focused on delivering professional customer service in a pharmacy environment, with an emphasis on health, wellness, supplements, and personal care products. The role requires individuals who are willing to learn, able to communicate effectively, and committed to providing responsible product recommendations to customers.

This is a structured retail career opportunity suitable for both entry-level applicants and individuals with prior retail or customer service experience.

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JOB OVERVIEW

As a Pharmacy Retail Associate / Supplement Promoter, you will be responsible for assisting customers in selecting suitable health and wellness products based on their needs. You will also support daily store operations, maintain product displays, and ensure a clean and organized retail environment.

You will be working in a professional retail setting where accuracy, product knowledge, and customer service are important components of the role.

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COMPENSATION AND BENEFITS

Monthly basic salary of $3,000
Annual Wage Supplement (AWS) of $250
Performance-based incentives depending on store and individual performance
Employee staff discounts on selected health and wellness products
Stable full-time employment with structured working hours
Opportunity for long-term career development in the healthcare retail industry
On-the-job training and continuous product knowledge development

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WORKING ENVIRONMENT

You will be working in a retail pharmacy environment with a structured shift system. The working schedule follows a five-day work week arrangement, which includes rotating shifts depending on store operations.

The workplace emphasizes professionalism, teamwork, and customer care standards. Employees are expected to maintain a neat, organized, and customer-friendly store environment at all times.

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KEY RESPONSIBILITIES

Customer Service
Greet customers in a professional and courteous manner
Assist customers with product inquiries and recommend suitable items based on their needs
Provide clear explanations on product usage, benefits, and key ingredients
Ensure customers receive accurate and responsible information

Product Knowledge and Recommendation
Learn and understand a wide range of pharmacy retail products including supplements, vitamins, herbal products, skincare, and personal care items
Recommend appropriate products based on customer needs and health concerns
Stay updated on new product launches, promotions, and product information provided by the company

Retail Operations
Maintain proper shelf display and ensure products are well organized
Ensure sufficient stock levels and assist in restocking when necessary
Check product expiry dates and ensure proper stock rotation procedures are followed
Support store cleanliness and hygiene standards

Sales and Promotions
Assist in executing promotional campaigns and seasonal sales activities
Engage customers actively during product promotions
Contribute to achieving store sales targets through service excellence

Inventory Support
Assist in receiving and checking incoming stock deliveries
Support inventory tracking and reporting when required
Ensure proper storage and handling of products according to company guidelines

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REQUIREMENTS

Minimum qualification of GCE N-Level, O-Level, or equivalent
Prior experience in retail, pharmacy, healthcare, FMCG, or customer service is an advantage but not compulsory
Strong interest in health, wellness, nutrition, and personal care products
Good communication and interpersonal skills
Willingness to learn and develop product knowledge continuously
Responsible, reliable, and able to work in a structured retail environment
Able to work retail shifts, including weekends and public holidays

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IDEAL CANDIDATE PROFILE

We are looking for candidates who demonstrate the following qualities:

Strong interest in healthcare, wellness, or retail industries
Enjoy interacting with people and providing customer service
Able to work in a team-oriented environment
Willing to learn product knowledge and improve skills over time
Looking for stable long-term employment with career progression opportunities
Fresh graduates or individuals without prior experience are welcome to apply

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TRAINING AND DEVELOPMENT

Selected candidates will undergo structured on-the-job training, which includes:

Introduction to pharmacy retail operations
Product knowledge training for supplements and wellness products
Customer service and consultation skills
Retail sales techniques and customer engagement strategies
Store operations procedures including stock management and display standards

Continuous learning opportunities will be provided to support career development and internal promotion.

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CAREER DEVELOPMENT PATHWAY

Employees who perform well will have opportunities for career progression within the organization. Possible advancement pathways include:

Senior Retail Associate
Team Leader
Assistant Supervisor
Store Supervisor
Assistant Store Manager
Store Manager
Regional or Area Retail Roles

Career progression is based on performance, attitude, consistency, and leadership potential.

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EXPECTATIONS

Employees are expected to maintain professionalism at all times, demonstrate responsibility in handling customer interactions, and adhere to company operational standards.

Punctuality, reliability, and teamwork are essential attributes for success in this role. Employees should also be open to learning and adapting to retail operational requirements.

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WORK ETHICS AND CUSTOMER SERVICE STANDARDS

The company places strong emphasis on ethical product recommendations and customer care. Employees must ensure that all product explanations are accurate, responsible, and aligned with company guidelines.

Customer trust and satisfaction are key priorities in this role. All staff are expected to uphold high standards of professionalism and integrity.

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HOW TO APPLY

Interested applicants may apply directly via WhatsApp.

Contact Number: +65 9621 5406