RECEPTIONIST

URGENT HIRING – RECEPTIONIST

Location:
Serangoon & Multiple Locations, Singapore

Employment Type:
• Full-Time

Salary:
SGD $3,000 – SGD $4,500 per Month

We are currently seeking enthusiastic, professional, and customer-oriented female Receptionists to join our growing team. This is an excellent opportunity to build a rewarding career in customer service while working in established foot reflexology centres conveniently located in shopping malls across Singapore with easy access to MRT stations.

If you enjoy meeting new people, providing excellent customer service, and working in a friendly and professional environment, we would love to hear from you. Whether you already have front desk experience or are looking to begin a new career, motivated candidates with a positive attitude are encouraged to apply.

About the Role

As a Receptionist, you will serve as the first point of contact for customers visiting our centres. Your professionalism, communication skills, and welcoming attitude will help create a pleasant experience for every customer. You will also assist with appointment scheduling, customer enquiries, administrative duties, and daily front desk operations to ensure the centre runs smoothly.

Key Responsibilities

Your responsibilities include but are not limited to:

• Welcome customers warmly upon arrival.
• Greet walk-in customers professionally.
• Provide excellent customer service throughout each interaction.
• Answer customer enquiries in person, over the phone, and through messaging platforms.
• Schedule, confirm, and manage customer appointments.
• Coordinate bookings efficiently to minimise waiting time.
• Register new customers and maintain accurate customer records.
• Update appointment schedules using the company’s booking system.
• Handle appointment changes, cancellations, and rescheduling requests.
• Coordinate customer arrivals with therapists.
• Assist customers with general information about available services.
• Process customer payments accurately.
• Issue receipts and maintain basic cashier records.
• Maintain a clean, organised, and welcoming reception area.
• Ensure customer waiting areas remain tidy and comfortable.
• Monitor appointment schedules throughout the day.
• Communicate effectively with therapists and other team members.
• Assist with daily administrative tasks and filing.
• Prepare daily reports when required.
• Follow company procedures and operational guidelines.
• Maintain confidentiality of customer information.
• Resolve minor customer concerns professionally.
• Escalate complex issues to supervisors when necessary.
• Support daily outlet operations.
• Assist with opening and closing procedures.
• Perform additional duties assigned by management when required.

Candidate Requirements

Applicants should possess the following qualities:

• Female applicants.
• Singapore Citizens or Singapore Permanent Residents only.
• Friendly and approachable personality.
• Positive working attitude.
• Professional appearance.
• Well-groomed at all times.
• Strong customer service mindset.
• Excellent communication and interpersonal skills.
• Able to communicate confidently with customers.
• Responsible and dependable.
• Honest and trustworthy.
• Good organisational skills.
• Able to multitask efficiently.
• Able to work independently.
• Able to work well within a team.
• Basic computer knowledge.
• Willing to learn company systems and procedures.
• Comfortable working in a fast-paced environment.
• Able to remain calm under pressure.
• Punctual and committed to work schedules.
• Willing to work rotating shifts if required.
• Able to work weekends and public holidays according to roster.

Working Environment

You will be working in professional foot reflexology centres located inside shopping malls across Singapore. These locations provide a comfortable, modern, and customer-friendly environment with convenient access to MRT stations and public transportation.

The reception area is designed to provide customers with a pleasant and relaxing experience from the moment they arrive. You will work alongside experienced therapists and supportive colleagues dedicated to delivering high-quality customer service.

Why Join Our Team

Joining our company provides an opportunity to develop valuable customer service and administrative experience while enjoying stable full-time employment.

Benefits include:

• Attractive monthly salary between SGD $3,000 and SGD $4,500.
• Stable full-time position.
• Professional working environment.
• Convenient shopping mall locations.
• Easy access to MRT stations.
• Friendly and supportive management team.
• Opportunity to interact with customers from different backgrounds.
• Gain valuable front desk and customer service experience.
• Opportunity to develop communication and organisational skills.
• Career growth opportunities for committed employees.
• Supportive workplace culture.
• Well-established and reputable business environment.

Who Should Apply

This opportunity is suitable for:

• Candidates seeking stable full-time employment.
• Individuals interested in customer service careers.
• Applicants who enjoy interacting with people.
• Candidates with reception or front desk experience.
• Career switchers looking for a new opportunity.
• Individuals with strong communication skills.
• Responsible and motivated applicants.
• Customer-focused professionals looking for long-term employment.

Important Information

• This position is open to female applicants only.
• Only Singapore Citizens and Singapore Permanent Residents are eligible to apply.
• Successful candidates should be prepared to work according to the company’s roster and operational requirements.
• Salary offered will depend on experience and suitability for the role.

If you are looking for a rewarding career in customer service where you can develop valuable professional skills while working in a comfortable and supportive environment, we invite you to apply today. This is an excellent opportunity to join a growing organisation that values professionalism, teamwork, and outstanding customer service.

Apply Now

Call or WhatsApp:
+65 9749 9906

Join our team today and become the welcoming face of a professional foot reflexology centre, where your positive attitude, excellent customer service, and commitment to quality will help create a pleasant experience for every customer who visits our outlets.